Our on screen marking service is ideal for medium sized Awarding Organisations who want to increase the efficiency of their exam marking whilst reducing the potential risks associated with exam delivery.
Our entire business is built around ensuring the integrity, confidentiality and security of every exam script entrusted to us. To this end we have created a totally secure production environment, we adhere to proven processes and we employ the right people.
Secure client portal
Clients access the SCD examination portal via a secure, password protected customer portal. Individual access rights are agreed with every client. All documentation associated to the exam, such as exam scripts, are securely stored in this area.
Files can be sent securely to our hosted networks and are encrypted to secure the content. Networks are segregated with firewall protection and as an additional layer of security the 'Scarborough Cloud' is hosted from our facility in Scarborough.
SCD is ISO 27001 accredited and regularly audited, recognising our systematic approach to managing conﬁdential or sensitive information. Our systems are regularly tested through penetration tests conducted by a PCI approved scanning vendor and this serves to evaluate computer and network security by simulating an attack on a computer system or network from external and internal threats.
We also have a robust Business Continuity Plan working towards ISO 22301 compliance.
Secure storage and destruction of paper scripts
Ventress House is a 60,000 square foot facility that has been customised for security document production. We have: CCTV cameras, key fob access control throughout the site, monitored alarms, intrusion detection, reinforced walls, a secure vault area and secure loading bays and delivery area. There are no ground floor windows or opening windows on the upper floor.
Some exam scripts have to be kept for up to 12 months in a secure space. We provide the space, the security and on-site shredding service once the scripts are no longer required.
Our commitment to “no fail” and accuracy underpins the culture throughout SCD.Having the correct security culture and ethos within a company is central to our success. Robust vetting procedures ensure we have the right people in place and regular security awareness and training sessions keep everyone fully versed to current security issues and threats in the market place such as phishing and hacking threats and how to protect against these.
Our strict visitor policy includes restrictions on mobile devices, confidentiality agreements and a right to search policy.
On screen marking makes marking simple, straightforward and efficient. We take paper scripts, scan these inhouse and convert them into electronic files. Markers simply log into the system and begin marking. Instead of pen, the marker uses a palette to select the mark. An intuitive drag and drop simplifies annotating, with predetermined comments such as “citation needed”. Markers can also add their own comments. The system adds marks automatically to save time and avoid mis-calculations.
Our mobile marking feature allows busy markers to mark using multiple devices, giving them a more flexible marking solution.
- Mark by candidate or question (side by side marking) or holistically. For example, more difficult questions can be allocated to more experienced markers
- Mark long and short answer responses
- Mark MCQ and EMQ (Extended Matching Question – similar to MCQ) from a scanned answer sheet
- Mobile marking
Examiners often mark scripts from home. On screen marking allows for greater ease of distribution to them and they don’t have to worry about the logistics (waiting in for delivery, making sure return delivery is handled correctly).
On screen marking allows multiple markers to mark at the same time. Impartiality is maintained as marks and annotations by an individual marker are only seen subject to the administration permissions given. For example, a Chief Examiner will be able to see all marks and annotations by each marker abut can also chose to mark a clean copy of the script rather than introduce bias. The Chief Examiner can then choose to see the markers detailed annotations and marks after they have assessed the script. The process is quick and highly effective.
Secure and accessible
SCD on screen marking is accessed via the Internet, providing markers with secure 24/7/365 access, regardless of location. Our multi-platform on screen marking system can be accessed with variety of browsers and different platforms including Mac OS X or Microsoft Windows.
Platform security features include; secure password re-set, recovery and where required, single sign-on. This ensures that the system is kept secure at all times, but still has the flexibility markers require.
MCQ and EMQ forms
We set, print and then scan the returned MCQ and EMQ forms into our marking system. The data can then be accessed by the Awarding Organisation who can use the captured data to analyse question performance. On screen marking is ideal for organisations wishing to grow MCQ tests without increasing internal resources.
Multiple marking and seeding
If required, multiple markers can access and mark scripts which are then automatically compared using agreed tolerances to reach a final mark. The system also highlights any marking discrepancies for further review.
To ensure an agreed standard is being met pre-marked scripts can be “seeded” into the marking process. These are compared with markers scoring to ensure that all scripts are being marked to the same standard.
Image and data quality
Our high tech, quality scanning and processing equipment ensures that the marker receives a clear representation of the candidates’ answers.
Our process is data driven, from cradle to grave. Should any unforeseen incidents manifest during the exam session then our thorough documentation tracking and workflow provides an audit trail for each and every exam paper.
The personalisation and indexing of scripts add a further layer of quality to the marking process. Completed exam scripts, which are pre-populated with a unique barcode, are returned to SCD where the paper is scanned, indexed and uploaded into our on screen marking system. The marker therefore only has access anonymous scripts. Our indexing system provides confidentiality, impartiality and document integrity.
We can account for every page we scan including every document spine removed. This high-level audit trail is fundamental in our workflow and ensures complete document integrity and traceability.
All in one secure place
SCD’s end-to-end exam processing encompasses print, logistics, scanning and on screenmarking; all processes are completed inhouse, in one secure place. Keeping all processes inhouse gives us greater control over security and quality.
Increased automation reduces the risk of human error whilst also saving time. As a marker adds e-ticks to the script the marks are automatically added together. There is no transcribing of marks onto mark sheets as data is entered directly into the system. Once marks have been agreed, these are exported to Awarding Bodies. Marks can be easily collated to assist decision making, such as grade boundary decisions. Automation eliminates errors of transcription and calculations and reduces time and cost of inputting whilst assisting in reducing the turnaround of the results process.
REPORTING & RESULTS MANAGEMENT
Data for reports can be more easily generated. for instance, annotations against a particular question can be extracted for Chief Examiner reports without the need for re-keying. Scripts for candidates who are on grade boundaries can be easily viewed for final grade assessment and grades can be automatically assigned to marked responses (in accordance with agreed grade boundaries).
The system can be opened up post-exam for candidate consultations, grading reviews, feedback more easily in line with current organisation practice. Enquiries about results (EAR) and appeals processes can be presented electronically more easily.
Our complete exam management platform provides extensive management information. Customised reporting allows our clients to drill down for more detail.
Secure candidate portal
Candidate transparency is becoming increasingly important. Our secure portal is ideal for the retrieval of scripts, annotated scripts and breakdown of marks. Awarding Organisations can grant access to their candidates to a secure area to obtain personal information, therefore satisfying GDPR.
Plan, track and manage
Administrators can efficiently plan, track and manage users and roles, exam components and item groups through each exam session.
Our on screen making system allows team leaders view marking progress, provide better support to markers and quickly resolve any marking issues.
Print and logistics
On screen marking is only one part of an exam session which is why we provide complete end to end examination processing and support. We will take the script on its entire journey. It’s all completed inhouse, in one secure place.
- Script production - layout, proof reading, printing
- Logistics - secure delivery and collection from exam centre
- Inhouse scanning and conversion to electronic document
- Online marking via SCD online marking platform
- Certificates – design and print
Our inhouse high quality, scanning service is quick, secure and cost effective. Scripts are converted to high quality electronic files. High quality content and imagery are fundamental to ensure the markers receive legible scripts.
User management, training and support
Full training is given to clients and our highly skilled team provides support and issue resolution when required.